Best Practices

man taking notes

Although the Americans with Disabilities Act doesn’t explicitly state how to make a website ADA compliant, we do know what best practices for ADA compliance are:

  • WCAG 2.1 AA conformance
  • Accessibility Statement

This information has come by way of settlements as a result of private enforcement actions taken by the Department of Justice (DOJ).

Because the DOJ is the regulatory and enforcement agency behind Title II and Title III of the ADA, this is their domain and they are looked to as the authority in what constitutes compliance.

However, WCAG conformance and an accessibility statement are best practices for compliance, not absolute requirements (yet, at least ahead of forthcoming regulation).

Rather, when it comes to practical compliance or taking measures to avoid litigation, immediate best practices take another form:

  • Remediate 15 accessibility issues
  • Accessibility Statement

Plaintiffs law firms often apply the Web Content Accessibility Guidelines very strictly against websites, with technical non-conformance on a number of success criteria, opening the possibility of a lawsuit or demand letter.

The top three issues claimed in litigation involve:

  1. Missing alt text
  2. Missing form field labels
  3. Keyboard navigability

ADA Website Compliance Training

By training your digital team on the accessibility issues that are most likely to lead to litigation and prioritizing those issues in remediation, you will significantly reduce your risk of a lawsuit.

The ADA Compliance Course by Kris Rivenburgh tells you exactly how to do this for all 15 of the most commonly claimed issues in litigation.

Learn more about Kris’s ADA website compliance training programs including the ADA Compliance Course, the WCAG Course, Audits 101, and WP Accessibility (for WordPress websites).

ADA Website Compliance Consultant

Another best practice is to hire an ADA website compliance consultant. Hiring a consultant for ADA compliance is essential so that you can beat the learning curve in understanding the complexities of the digital accessibility landscape.

Kris Rivenburgh’s expertise provides a deep understanding of legal requirements, ensuring your website not only follows best practices for legal compliance (with the ADA and other laws including the California Unruh Civil Rights Act and New York State and City Human Rights Laws), but also improves accessibility to people with disabilities. This specialized advice transcends legal compliance into opportunities for a more inclusive website and increased revenue.

Hiring Kris for just an hour session offers several benefits including:

  • organization and direction
  • to-do checklist prioritization
  • leveraging available resources
  • avoiding costly purchases
  • avoiding mistaken efforts

While Kris provides all of the general information in his on-demand training, many times talking through the application of that training to your organization’s individual situation can be extremely helpful.


Do you need help with an ADA Website Compliance lawsuit or demand letter?

We offer audit and remediation services to ensure your website is fully accessible.


We can also provide recorded user testing to demonstrate that your website is accessible and ADA compliant.

Read more about ADA Website Compliance certification.

This can not only offer the evidence or proof of accessibility you need, but it can also help you with getting a case dismissed.

Visit the ADA Website Compliance homepage to learn more about website accessibility and our services.